Contact Us
Need assistance? Our customer care team is here to help with installation support, warranty registration and after-sales enquiries. We aim to provide professional, responsive and reassuring service for every HOMLAND customer.
Please include your order number and a brief description. We typically reply within 48 hours (business days).
Phone
Local phone support: Monday – Friday, 07:00 — 17:00 PST. If you reach voicemail, please leave your name, phone number and a short message — we will call back as soon as possible.
After-sales & Support
We provide local phone and email support to help with installation instructions, warranty enquiries and replacement parts. Our goal is to get you back to normal use quickly and with confidence. For many common questions, our Installation Guide and FAQ pages offer immediate answers and step-by-step videos.
- Local phone support — live assistance during business hours (PST).
- Email support — reply within 48 hours on business days; responses may be slower during public holidays.
- Warranty & parts — please register your product on the Warranty Registration page to speed up claims and replacements.
Tip: To help us resolve your request faster, please include the product model, order number (if available), purchase channel and a short description of the issue — screenshots or photos are very helpful.