Shipping Policy

Shipping Policy Summary

Shipping Area

We currently provide shipping services only within the United States. International shipping is not available at this time.

Shipping Rates

We offer FREE standard shipping on orders of $80 or more shipped within the United States.

For orders under $80, a $7.99 standard shipping fee will apply.

Shipping charges, when applicable, are displayed at checkout before payment is completed.

Order Processing

• Orders are typically processed within 1–2 business days after payment has been successfully confirmed.
• Orders are processed Monday through Friday, excluding weekends and U.S. public holidays.
• Processing time is separate from the estimated shipping time.

Shipping Time

Standard delivery typically takes 2–4 business days after your order has been shipped.

Please Note: Delivery times are estimates and may vary due to carrier delays, severe weather, public holidays, high-volume periods, or other circumstances outside our control.

U.S. Fulfillment Warehouses

HOMLAND uses multiple fulfillment warehouses in the United States. Whenever possible, your order will be shipped from an available U.S. warehouse that can provide efficient delivery based on your shipping address and product availability.

The warehouse used to fulfill your order may vary by product, inventory availability, and delivery destination.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information. You can use the tracking number provided to monitor the delivery status of your package.

Please allow some time for the carrier's tracking system to update after your shipping confirmation is sent.

Orders Shipped in Multiple Packages

In some cases, items from the same order may be shipped separately due to product availability or fulfillment from different U.S. warehouses. If your order is split into multiple shipments, you may receive separate tracking information for each package.

You will not be charged additional standard shipping fees if your order is divided into multiple shipments by HOMLAND.

Incorrect or Incomplete Shipping Information

Please make sure your shipping address is complete and accurate before placing your order. Incorrect or incomplete address information may result in delivery delays, failed delivery attempts, or packages being returned to the carrier.

If you notice an error in your shipping information after placing an order, please contact our Customer Support team as soon as possible. We cannot guarantee that shipping information can be changed once an order has entered the fulfillment process.

Lost Packages

If your tracking information shows unusual delays or you believe your package may have been lost during transit, please contact our Customer Support team.

We will review the shipment information and, when necessary, work with the shipping carrier to investigate the delivery status.

Damaged Packages

If your package or product arrives damaged, please contact us as soon as possible after delivery.

To help us review the issue, please provide:

• Your order number.
• Photos of the damaged product.
• Photos of the outer shipping package, if available.
• A brief description of the issue.

Eligible damaged-item claims may be handled in accordance with our Return & Refund Policy.