At HOMLAND, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you visit homland.com.
1. Information We Collect
When you place an order or contact us, we may collect:
• Name, email address, phone number, and shipping address
• Payment information (processed securely via Stripe or PayPal — we never store card details)
• Order history and product preferences
• Device type, browser, IP address, and pages visited (via cookies)
2. How We Use Your Information
• To process and fulfill your orders
• To send order confirmations, shipping updates, and warranty communications
• To respond to customer service inquiries
• To improve our website experience and product offerings
• To send promotional emails (only if you opt in — you can unsubscribe at any time)
3. Cookies
We use cookies to remember your preferences, analyze site traffic, and improve your shopping experience. You may disable cookies in your browser settings; however, some features of our site may not function correctly without them.
4. Sharing Your Information
We do not sell or rent your personal information. We may share it with trusted third parties solely to fulfill your order (e.g., shipping carriers, payment processors). All third-party partners are required to maintain confidentiality.
5. Data Security
Our website is secured with SSL encryption. All payment transactions are processed through PCI-compliant payment processors. We take reasonable measures to protect your data against unauthorized access, loss, or misuse.
6. Your Rights (GDPR & CCPA)
Depending on your location, you may have the right to:
• Access, correct, or delete your personal data
• Opt out of marketing communications at any time
• Request a copy of the data we hold about you
To exercise any of these rights, please contact us at support@homland.com.
7. California Residents (CCPA)
California residents may request disclosure of the categories of personal information we collect and how it is used. We do not sell personal information to third parties. To submit a request, email support@homland.com with the subject line 'CCPA Request.'
8. Children's Privacy
Our website is not directed at children under 13. We do not knowingly collect personal information from minors.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The most current version will always be posted on this page with the date of last update.
10. Contact Us
If you have questions about this policy, please contact our customer support team:
• Email: support@homland.com
• Phone: +1 (888) 639-9558 | Mon–Fri, 7:00 AM – 5:00 PM PST